Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…

YoungWilliams, a child support call center service that works with the State of Virginia, has reported six cases of COVID-19 among workers, as well as one death from the virus. The…

The County of San Bernadino in California announced the selection of Vonage Business Communications (VBC) to support more than 2,000 employees from 12 office locations migrate to a…

The coronavirus pandemic has caused wholesale change to the world. The workforce is home, leveraging the innovation of the digital age to remain productive and achieve business goa…

UCaaS vendor Fusion Connect has named communications industry veteran Brian Crotty as its new CEO.

With mandates that in-person gatherings still be canceled during COVID-19, many businesses have changed the way they are able to meet clients, customers, and larger audiences.

Vonage announced ServiceNow integration for Vonage Contact Center. Vonage Contact Center for ServiceNow supports agent and contact center success via customized workflows, contextu…

Many companies using unified communications today are finding that the technology becomes a victim of its own success. If not implemented properly, heavy usage of UC technology can…