Edify Labs is a two-year-old global communications platform company specializing in customer service and call center solutions. Their mission, they say, is to "fix contact center s…

CallTower announced that CT Cloud Unite now operates with Microsoft Teams Direct Routing, opening the door to a comprehensive library of applications such as CRM integration enabli…

LeBlanc Communications, a Redding, Connecticut-based telephone and computer network equipment and software reseller and services provider, recently announced a name change.

A misconfigured AWS S3 bucket enabled hackers related to the Magecart cybercrime syndicate to attack and alter a Twilio SDK. The incident highlights the vulnerabilities of misconfi…

Avaya Cloud Office by RingCentral UcaaS solution has earned a 2020 Unified Communications Product of the Year Award. Bestowed by INTERNET TELEPHONY magazine, the honor spotlights i…

. Kaleyra offers its customers a proprietary cloud-based platform that gives users a multichannel suite of communications media, including push notifications, e-mail, instant messa…

Boostlingo, a language software and technology company, has announced the release of version 4.1 of its interpretation platform, including Zoom integration.

RingLeader's social communication technology makes it possible for groups or emerging enterprises to integrate their existing legacy voice and data infrastructure into its distribu…