UC Network Management Featured Articles
Nine9 is leveraging the Vonage Messages API to keep in contact with clients while physical offices remain closed.
Cloud communications provider Soluno announced Slack integration and the arrival of Slack Telephony. With Slack Telephony, users gain a seamless and comprehensive communications pl…
Today, RingCentral announced the arrival of RingCentral Cloud PBX for Microsoft Teams enabling Direct Routing integration. With expanded integrations, users can leverage new capabi…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
Microsoft Teams is a unified communication and collaboration platform that integrates people, content and the tools enterprise teams need to stay engaged and productive. Solutions …
TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-of-band SHAKEN. Now, service providers can l…
As work from home goes from being an exception to a "new normal" due to the Coronavirus pandemic, it has forced business leaders to rethink the way teams work. One thing to be expe…
In the ongoing war against annoying and nefarious robocalls, which the U.S. Federal Communications Commission (FCC) has gone after with regulation over the last few years, one of t…
IntraNext Systems announced its SmartSIP solution is compliant with the Avaya IX Workplace Calling suite of solutions.
In a move to bring more cloud and connectivity solutions to businesses throughout the New York Metro, communications infrastructure company ZenFi Networks has partnered with Packet…
Nectar announced the Nectar 10 earned a Unified Communications TMC Labs Innovation Award, its fifth accolade in the past 12 months. TMC selected the Nectar proactive monitoring and…
Microsoft Teams has had a massive uptake in users as COVID-19 has forced enterprise employees to work remotely. Nectar offers tools to help enterprises troubleshoot and glean call …
This week, managed SIP Trunking service provider nexVortex announced a new partnership with Converged Network Services Group (CNSG). The freshly minted deal offers nexVortex soluti…
We all get them, those annoying calls from telemarketers, scammers, and even those that are legitimate but we do not want to receive. While the US has focused on calls generated by…
The American Red Cross announced a new partnership with Avaya to take full advantage of what the cloud can offer, and gain access to future forward cloud communications and mobilit…
Venture backed cloud communications provider SIgnalWire announced the appointment of Aseem Asthana to the role of Vice President of Product Management.
In the United Arab Emirates (UAE), Moro Hub, a digital data hub owned by the Dubai Electricity & Water Authority (DEWA), recently announced the launch of its new Moro Connect servi…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
FirstLight announced that it is adding fiber capacity with the purchase of a number of fiber assets from DFT Communications. The acquisition includes a fiber route from Hamburg to …
Ottawa, Canada-headquartered Martello, a technology company providing digital experience monitoring (DEM) solutions has announced the appointment of a new vice president of global …
SkySwitch's Try and Buy program is allowing its MSPs and resellers to demo Grandstream phones so they can better include them with their UCaaS solutions.
Many major U.S. tech companies have announced plans to allow some or most of their employees to continue to work remotely after the effects of COVID-19 subside.
Mitel announced its MiCloud Flex, is available on Google Cloud as a wholesale offering in France, U.K. and the Untied States. The move comes on the heels of strong results from the…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
YoungWilliams, a child support call center service that works with the State of Virginia, has reported six cases of COVID-19 among workers, as well as one death from the virus. The…
The County of San Bernadino in California announced the selection of Vonage Business Communications (VBC) to support more than 2,000 employees from 12 office locations migrate to a…
The coronavirus pandemic has caused wholesale change to the world. The workforce is home, leveraging the innovation of the digital age to remain productive and achieve business goa…
UCaaS vendor Fusion Connect has named communications industry veteran Brian Crotty as its new CEO.
With mandates that in-person gatherings still be canceled during COVID-19, many businesses have changed the way they are able to meet clients, customers, and larger audiences.
Vonage announced ServiceNow integration for Vonage Contact Center. Vonage Contact Center for ServiceNow supports agent and contact center success via customized workflows, contextu…
Many companies using unified communications today are finding that the technology becomes a victim of its own success. If not implemented properly, heavy usage of UC technology can…
AudioCodes announced a number of products optimized for the Zoom Phone cloud service, stepping in to meet a market need head on.
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
Since the start of the coronavirus pandemic, IMImobile has introduced Hertfordshire Partnership University NHS Foundation Trust, Dudley Metropolitan Borough Council and Bouygues En…
New Jersey-based business cloud communications provider, Vonage has been chosen to power the technology behind a new telehealth solution in Uganda. CTI Africa Limited is an eHealth…
Vonage announced the seamless integration of Vonage Business Communications (VBC) and Vonage Contact Center (VCC), underscoring how impactful it is that Vonage owns the entire stac…
CoreDial has expanded the capabilities of its CoreNexa UCaaS platform by adding integrated text messaging.
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
8x8 Express is now available in the United Kingdom, addressing a market of five million micro-businesses in need of a modern, professional cloud communications platform.
This week, Oracle announced that Zoom selected Oracle's cloud computing service to support the boost in video call volumes caused by the COVID-19 quarantine.
The Arizona Department of Health Services (ADHS) selected the Revation Systems unified communications system LinkLive Heathcare to serve as the backbone of the state's Surge Line. …
Electronic health record (EHR) company Epic selected Twilio Programmable Video to support its new telehealth solution. The platform allows healthcare providers the capability to me…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
BCM One acquired Virginia-based nexVortex which provides managed network SIP Trunking services for multi-site businesses. The company's Managed SIP (mSIP) offering makes it possibl…
8x8 announced a newly enhanced 8x8 Referral Program. The program offers IT consultants, individuals, advisors and current customers in Canada, United Kingdom and United States an e…
Phone.com and Web.com announce new business phone service
Today, Jabra and 8x8 announced a new partnership, augmenting the list of Jabra headsets available to 8x8 cloud communications, contact center and video collaboration users to inclu…
Massive use of the Internet and wireless networks during the COVID-19 pandemic has prompted new investments in communications infrastructure and solutions. The industry is poised f…
Insightful Technology has announced the launch of Audio Assure. This new offering provides fully-automated agnostic voice infrastructure monitoring. During the monitoring process, …
VoiceNation, a provider of live answering services announced that it has increased its workforce at this time to meet growing demand. The need for live answering services has resul…
