UC Network Management Featured Articles
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
YoungWilliams, a child support call center service that works with the State of Virginia, has reported six cases of COVID-19 among workers, as well as one death from the virus. The…
The County of San Bernadino in California announced the selection of Vonage Business Communications (VBC) to support more than 2,000 employees from 12 office locations migrate to a…
The coronavirus pandemic has caused wholesale change to the world. The workforce is home, leveraging the innovation of the digital age to remain productive and achieve business goa…
UCaaS vendor Fusion Connect has named communications industry veteran Brian Crotty as its new CEO.
With mandates that in-person gatherings still be canceled during COVID-19, many businesses have changed the way they are able to meet clients, customers, and larger audiences.
Vonage announced ServiceNow integration for Vonage Contact Center. Vonage Contact Center for ServiceNow supports agent and contact center success via customized workflows, contextu…
Many companies using unified communications today are finding that the technology becomes a victim of its own success. If not implemented properly, heavy usage of UC technology can…
AudioCodes announced a number of products optimized for the Zoom Phone cloud service, stepping in to meet a market need head on.
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
Since the start of the coronavirus pandemic, IMImobile has introduced Hertfordshire Partnership University NHS Foundation Trust, Dudley Metropolitan Borough Council and Bouygues En…
New Jersey-based business cloud communications provider, Vonage has been chosen to power the technology behind a new telehealth solution in Uganda. CTI Africa Limited is an eHealth…
Vonage announced the seamless integration of Vonage Business Communications (VBC) and Vonage Contact Center (VCC), underscoring how impactful it is that Vonage owns the entire stac…
CoreDial has expanded the capabilities of its CoreNexa UCaaS platform by adding integrated text messaging.
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
8x8 Express is now available in the United Kingdom, addressing a market of five million micro-businesses in need of a modern, professional cloud communications platform.
This week, Oracle announced that Zoom selected Oracle's cloud computing service to support the boost in video call volumes caused by the COVID-19 quarantine.
The Arizona Department of Health Services (ADHS) selected the Revation Systems unified communications system LinkLive Heathcare to serve as the backbone of the state's Surge Line. …
Electronic health record (EHR) company Epic selected Twilio Programmable Video to support its new telehealth solution. The platform allows healthcare providers the capability to me…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
BCM One acquired Virginia-based nexVortex which provides managed network SIP Trunking services for multi-site businesses. The company's Managed SIP (mSIP) offering makes it possibl…
8x8 announced a newly enhanced 8x8 Referral Program. The program offers IT consultants, individuals, advisors and current customers in Canada, United Kingdom and United States an e…
Phone.com and Web.com announce new business phone service
Today, Jabra and 8x8 announced a new partnership, augmenting the list of Jabra headsets available to 8x8 cloud communications, contact center and video collaboration users to inclu…
Massive use of the Internet and wireless networks during the COVID-19 pandemic has prompted new investments in communications infrastructure and solutions. The industry is poised f…
Insightful Technology has announced the launch of Audio Assure. This new offering provides fully-automated agnostic voice infrastructure monitoring. During the monitoring process, …
VoiceNation, a provider of live answering services announced that it has increased its workforce at this time to meet growing demand. The need for live answering services has resul…
Online accounting software provider Crunch announced the deployment of Vonage's fully-integrated contact centre and unified communications solutions to support customer service as …
How well does your network cope with unified communications (UC)? If you're like many companies, you may not be sure. But it's an important metric to measure. Companies depend on r…
Vonage announced CitNOW is leveraging its fully integrated contact center and unified communications solutions to enhance customer engagement while expanding presence.
As adoption and usage of its UCC suite continue to grow, LogMeIn is answering network traffic demand needs with the robust Ribbon Communications cloud and edge software portfolio.
ConvergeOne, a global IT services provider, is offering the mid-market collaboration solutions that simplify their day-to-day and offer access to a full suite of features with the …
Melrose Labs, a cloud communications provider headquartered in Edinburgh, Scotland, U.K. has announced the launch of its "Conference" offering in the region to support the surge in…
In a joint announcement, RIngCentral and Avaya revealed the general availability of Avaya Cloud Office by RIngCentral solution.
Business cloud communications company Vonage announced this week that it has extended the availability of its free desktop and mobile video collaboration product, Vonage Video Conf…
Metaswitch announced its Perimeta Session Border Controller (SBC) earned certification for Microsoft Direct Routing for Teams and is offering trial via Microsoft Azure Cloud.
Ontario-based Fongo Inc. announced the availability of Fongo Works across Canada, a free cloud-based phone systems for Canadian businesses.
LumApps unveiled a new free Crisis Communications and Business Continuity platform, designed to support American businesses to better connect remote employees. The solution feature…
In response to growing need and the current pandemic, CounterPath Corporation, a provider of UCC solutions for enterprises and service providers, has announced it will extend the a…
AudioCodes, a vendor of advanced voice networking and media processing solutions for the digital workplace, announced its Live offering for Microsoft Teams is now available.
With most American businesses shuttered or partially closed to prevent the spread of COVID-19, it's more than just current business that's suffering. In many cases, companies that …
Star2Star announced incentives and cost savings for its newly enhanced and expanded Remote Work solution. The enterprise cloud communications provider leaned on its remote workforc…
With the economic fall-out associated with the disruptions caused by guidance and now legislation in some cities that employees should work from home to help "flatten the curve," c…
In the UAE, school closures were mandated by the Ministry of Education since March 8 for at least one month. To support students and teachers during this time, du, a telecom operat…
Avaya announced a master agent agreement with Telarus, adding Avaya Cloud Office by RingCentral to the portfolio of a robust network of technology brokers.
New Jersey and North Carolina have issued recommendations for state employees to work remotely in the midst of the coronavirus pandemic, but many local and state governments as wel…
A new survey from Platform.sh reveals 68 percent of workers would take a 10-percent pay cut to be able to work from home full time. Those dreams are becoming a reality thanks to th…
As the Coronavirus pandemic continues to spread, not only are contact centers challenged to keep up with surging volumes of calls, especially in the healthcare, insurance and gover…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
8x8 announced today that it has expanded global capabilities for the free, standalone version of 8x8 Video Meetings. The cloud communications aims to allow "organizations to be rea…
