UC Network Management Featured Articles
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
Fuze announced it has been awarded U.S. Patent No. 10645088B1, a method to intelligently determine the availability status of a user by tracking activity across devices. The end re…
Accent announces VoiceONE Meetings video conferencing and web-based meetings service, adding HD video conferencing, team collaboration and online meetings to its quiver of cloud co…
The 2020/2021 academic school year has commenced for students across the nation. As we return to school and work post-COVID shutdowns and social distancing mandates, the new way of…
Meeami Technologies recently announced what it's calling "the industry's first" context aware deep-learning based noise suppression ClearConference for voice and video calls. Meeam…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
This week, the ATCA Tech Symposium takes flight. Running from September 14-18, the event offers a showcase of ideas, innovation, products, services and research in the air traffic …
Motorola Solutions recently announced an alternative, what it's calling "the next generation of mission-critical radio technology and performance." The company is now offering its …
Redding, Conn.-based CCi Voice, and telecommunications provider serving the Northeast announced it acquired Long Island-based Tele-Verse Communications, which provides telecommunic…
Ribbon Communications Inc. named Sam Bucci as Executive Vice President & General Manager of their Packet Optical Networks division, picked up with the company's acquisition of ECI …
AVANT added to its portfolio of partner solutions by becoming an 8×8 Open Channel Program Platinum Partner. AVANT will make available to its clients 8x8's integrated cloud communic…
ENT and Allergy Associates, LLP (ENTA), a practice with more than 220 physicians in 43 office locations across New York and New Jersey, partnered with RingCentral. Using their clou…
Both service and solution providers have upgraded their offerings and introduced new ones to meet growing demands. The latest announcements from Calif.-based Zoom and Facebook prov…
Twilio recently surveyed more than 2,500 enterprise decision makers to gain insight into how much COVID-19 has impacted digital transformation roadmaps. Let's unpack some of the hi…
Parateum Corporation announced a new partnership with Geneva-based telecom Genza to create an MVNO to address the U.K. market. Genza gains access to the Parateum Experience Cloud p…
Albany, New York-based FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast United Sta…
Callyo is a St. Petersburgh, Florida-based mobile law enforcement communications company that offers a software-as-a-service (SaaS) suite that serves thousands of public safety cus…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
Today, Bipath tools the wraps off of Contact Cloud, a robust call center solution, aimed at streamlining your contact center operations with a natural extension to its UCaaS techno…
Avaya announced that it is contacting customers in Hurricane Laura's path to ensure family and friends, partners and colleagues can maintain open lines of communication.
Communications Platform as a Service (CPaaS) makes it possible to easily add real-time communications features to existing applications without custom-built interfaces and infrastr…
Schools, businesses and governments throughout the U.S. and beyond were impacted by major outages to the Zoom and Canvas platforms Monday as fall classes resumed.
Voice platform solutions provider Red Box has announced a new Compliance Recording solution for Microsoft Teams that company officials say will make it possible for companies to ca…
This week, Fontel and Bose Professional announced a new partnership, adding the newly unveiled 700 UC headphones to the distributor's U.S. portfolio.
While it may be tempting for some voice over IP (VoIP) providers to make a little easy money by channeling automated outbound sales calls or "robocalls," one company is discovering…
In the era of COVID-19 and with shutdown orders still in place across much of the nation, the need for remote communications capabilities has never been greater. In addition to tra…
Customers are at the heart of any business, but many organizations forget their importance in their drive for market dominance. However, the changes that companies have faced over …
It's no secret that remote working has become the way of the world, at least in industries where it's possible. For this reason, companies across the globe have seen an increase in…
Enghouse's Proteus Call Accounting for Microsoft Teams is an advanced call analytics application designed to help businesses in their migration planning and on-going management of …
San Francisco, Calif.-based 2600Hz, has been helping businesses deliver better communications offerings to their customers since 2010. The company's cloud communication platform is…
Intrado announced the acquisition of Junction Networks - also known as OnSIP. OnSIP serves the SMB space with communications and collaboration solutions like UCaaS. With the purcha…
Edify Labs is a two-year-old global communications platform company specializing in customer service and call center solutions. Their mission, they say, is to "fix contact center s…
CallTower announced that CT Cloud Unite now operates with Microsoft Teams Direct Routing, opening the door to a comprehensive library of applications such as CRM integration enabli…
LeBlanc Communications, a Redding, Connecticut-based telephone and computer network equipment and software reseller and services provider, recently announced a name change.
A misconfigured AWS S3 bucket enabled hackers related to the Magecart cybercrime syndicate to attack and alter a Twilio SDK. The incident highlights the vulnerabilities of misconfi…
Avaya Cloud Office by RingCentral UcaaS solution has earned a 2020 Unified Communications Product of the Year Award. Bestowed by INTERNET TELEPHONY magazine, the honor spotlights i…
. Kaleyra offers its customers a proprietary cloud-based platform that gives users a multichannel suite of communications media, including push notifications, e-mail, instant messa…
Boostlingo, a language software and technology company, has announced the release of version 4.1 of its interpretation platform, including Zoom integration.
RingLeader's social communication technology makes it possible for groups or emerging enterprises to integrate their existing legacy voice and data infrastructure into its distribu…
The creators of The Hunger Games movies have created a 43-second Zoom clip summarizing the first movie.
With an eye toward expanding and adding new product offerings, Kalerya recently announced that its subsidiary, Kaleyra S.p.A., has entered into a general unsecured loan agreement w…
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, ann…
Domino's Pizza selected Vonage's programmable voice capabilities and unified communications platform to support over 6,000 franchises and corporate locations across the United Stat…
A number of not-for-profits and charities have selected Mitel to usher in this new way or working, and support the communication and collaboration demands of WFH.
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…
LifeSize, a provider of enterprise-grade, immersive video communications solutions, has announced it expanded connectivity with its 4K Lifesize Icon meeting room systems to easily …
Fuze announced the addition of U.S. Patent No. 10469626B2 to enable improved user experience and productivity via advanced address book management functionality, automation.
RIngCentral named Intelisys, Inc, a ScanSource company, to Platinum Partner status, making it the eighth member of this exclusive circle. Ranked number one in customer billings for…
Today, Vonage unveiled a new partnership with EBO.ai, a provider of AI-powered customer service tools that can now say its future-forward suite of virtual agents and more is suppor…
