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Microsoft Announces New Options in Status Setting in Teams

The number of users who log into Microsoft Teams to work virtually has skyrocketed in recent months, for obvious reasons. A significant portion of the world's workforce is currentl…

10/5/2020
SIPTrunk Unveils SIPTRUNK Platform

This week, SIPTrunk Inc announced the arrival of managed IP telephony services via its SIP trunking reseller platform - SIPTRUNK. The SIPTRUNK platform enables service providers to…

9/30/2020
UC Network Management Week in Review: Avaya, Accent, Fuze & More

Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…

9/26/2020
Patent Improves User Presence Detection

Fuze announced it has been awarded U.S. Patent No. 10645088B1, a method to intelligently determine the availability status of a user by tracking activity across devices. The end re…

9/25/2020
Accent Announces VoiceONE Meetings, HD Video

Accent announces VoiceONE Meetings video conferencing and web-based meetings service, adding HD video conferencing, team collaboration and online meetings to its quiver of cloud co…

9/24/2020
Avaya Spaces Makes Virtual Learning Possible Across the Globe

The 2020/2021 academic school year has commenced for students across the nation. As we return to school and work post-COVID shutdowns and social distancing mandates, the new way of…

9/24/2020
Meeami Technologies Introduces Solution for Background Noise in Conferencing

Meeami Technologies recently announced what it's calling "the industry's first" context aware deep-learning based noise suppression ClearConference for voice and video calls. Meeam…

9/23/2020
UC Network Management Week in Review: Ribbon, Motorola, ConnX & More

Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…

9/19/2020
IP Migration Takes Center Stage at ATCA Tech Symposium

This week, the ATCA Tech Symposium takes flight. Running from September 14-18, the event offers a showcase of ideas, innovation, products, services and research in the air traffic …

9/17/2020
Motorola Introduces New Cloud Core Solution for Emergency Communications

Motorola Solutions recently announced an alternative, what it's calling "the next generation of mission-critical radio technology and performance." The company is now offering its …

9/16/2020
CCi Voice Acquires Tele-Verse Communications, Expanding Footprint in Northeast

Redding, Conn.-based CCi Voice, and telecommunications provider serving the Northeast announced it acquired Long Island-based Tele-Verse Communications, which provides telecommunic…

9/16/2020
The Future of Optical Networking: Ribbon Communications Lands Industry Veteran Sam Bucci to Drive Growth of Packet Optical Networks Business

Ribbon Communications Inc. named Sam Bucci as Executive Vice President & General Manager of their Packet Optical Networks division, picked up with the company's acquisition of ECI …

9/14/2020
AVANT Named Platinum Partner in the 8×8 Open Channel Program

AVANT added to its portfolio of partner solutions by becoming an 8×8 Open Channel Program Platinum Partner. AVANT will make available to its clients 8x8's integrated cloud communic…

9/10/2020
ENTA Chooses RingCentral to Improve Patient and Employee Engagement

ENT and Allergy Associates, LLP (ENTA), a practice with more than 220 physicians in 43 office locations across New York and New Jersey, partnered with RingCentral. Using their clou…

9/10/2020
Remote Collaboration Soaring, Zoom & Facebook Announce New Video Integrations

Both service and solution providers have upgraded their offerings and introduced new ones to meet growing demands. The latest announcements from Calif.-based Zoom and Facebook prov…

9/8/2020
Pandemic Put Digital Transformation Pedal to the Floor

Twilio recently surveyed more than 2,500 enterprise decision makers to gain insight into how much COVID-19 has impacted digital transformation roadmaps. Let's unpack some of the hi…

9/8/2020
Genza , Parateum Partner with UK MVNO Market in Mind

Parateum Corporation announced a new partnership with Geneva-based telecom Genza to create an MVNO to address the U.K. market. Genza gains access to the Parateum Experience Cloud p…

9/4/2020
FirstLight Finalizes Acquisition of PrimeLink for Expansion in New York State

Albany, New York-based FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast United Sta…

8/31/2020
Motorola Solutions Acquires Law Enforcement Communications Provider Callyo

Callyo is a St. Petersburgh, Florida-based mobile law enforcement communications company that offers a software-as-a-service (SaaS) suite that serves thousands of public safety cus…

8/31/2020
UC Network Management Week in Review: Vonage, Avaya, Zoom & More

Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…

8/29/2020
Bipath Unveils Contact Cloud

Today, Bipath tools the wraps off of Contact Cloud, a robust call center solution, aimed at streamlining your contact center operations with a natural extension to its UCaaS techno…

8/28/2020
Avaya Offers Hurricane Laura Assistance

Avaya announced that it is contacting customers in Hurricane Laura's path to ensure family and friends, partners and colleagues can maintain open lines of communication.

8/28/2020
Vonage Awarded for CPaaS Platform

Communications Platform as a Service (CPaaS) makes it possible to easily add real-time communications features to existing applications without custom-built interfaces and infrastr…

8/27/2020
Zoom and Canvas Outages Impact Schools and Businesses as Classes Resume

Schools, businesses and governments throughout the U.S. and beyond were impacted by major outages to the Zoom and Canvas platforms Monday as fall classes resumed.

8/25/2020
New Red Box Recording Solution for Microsoft Teams

Voice platform solutions provider Red Box has announced a new Compliance Recording solution for Microsoft Teams that company officials say will make it possible for companies to ca…

8/21/2020
Bose Professional, Fontel Present US Distribution Pairing

This week, Fontel and Bose Professional announced a new partnership, adding the newly unveiled 700 UC headphones to the distributor's U.S. portfolio.

8/18/2020
Michigan AG Shuts Down VoIP Carrier Channeling Robocall Scams

While it may be tempting for some voice over IP (VoIP) providers to make a little easy money by channeling automated outbound sales calls or "robocalls," one company is discovering…

8/17/2020
USC Moves to Hybrid Remote Learning with Help from Tech Partners

In the era of COVID-19 and with shutdown orders still in place across much of the nation, the need for remote communications capabilities has never been greater. In addition to tra…

8/14/2020
Building a Customer Centric Culture

Customers are at the heart of any business, but many organizations forget their importance in their drive for market dominance. However, the changes that companies have faced over …

8/14/2020
Tata Tele Business Services Introduces Smart Hosted PBX Solutions for Virtual-Working SMBs

It's no secret that remote working has become the way of the world, at least in industries where it's possible. For this reason, companies across the globe have seen an increase in…

8/7/2020
Enghouse Interactive Introduces Call Accounting Solution for Microsoft Teams

Enghouse's Proteus Call Accounting for Microsoft Teams is an advanced call analytics application designed to help businesses in their migration planning and on-going management of …

8/7/2020
2600Hz Wins 2020 Best Wholesale Cloud Communications Provider

San Francisco, Calif.-based 2600Hz, has been helping businesses deliver better communications offerings to their customers since 2010. The company's cloud communication platform is…

8/7/2020
Intrado Introduces OnSIP Acquisition

Intrado announced the acquisition of Junction Networks - also known as OnSIP. OnSIP serves the SMB space with communications and collaboration solutions like UCaaS. With the purcha…

8/4/2020
Cloud Concepts Master Agency Becomes an Edify Labs Channel Partner

Edify Labs is a two-year-old global communications platform company specializing in customer service and call center solutions. Their mission, they say, is to "fix contact center s…

7/31/2020
CallTower Announces CT Cloud Unite Teams Integration

CallTower announced that CT Cloud Unite now operates with Microsoft Teams Direct Routing, opening the door to a comprehensive library of applications such as CRM integration enabli…

7/31/2020
Connecticut-based LeBlanc Communications Changes Name to Cumulus Communications

LeBlanc Communications, a Redding, Connecticut-based telephone and computer network equipment and software reseller and services provider, recently announced a name change.

7/30/2020
Twilio Attack Highlights Vulnerabilities of Misconfigured AWS S3 Buckets

A misconfigured AWS S3 bucket enabled hackers related to the Magecart cybercrime syndicate to attack and alter a Twilio SDK. The incident highlights the vulnerabilities of misconfi…

7/29/2020
Avaya Announces Award Win for Avaya Cloud Office

Avaya Cloud Office by RingCentral UcaaS solution has earned a 2020 Unified Communications Product of the Year Award. Bestowed by INTERNET TELEPHONY magazine, the honor spotlights i…

7/28/2020
Italian CPaaS Company Secures $9 Million Loan to Expand

. Kaleyra offers its customers a proprietary cloud-based platform that gives users a multichannel suite of communications media, including push notifications, e-mail, instant messa…

7/24/2020
Boostlingo 4.1 Features Popular Zoom Integration

Boostlingo, a language software and technology company, has announced the release of version 4.1 of its interpretation platform, including Zoom integration.

7/24/2020
RingLeader Recognized as Emerging Networking and UC Vendor

RingLeader's social communication technology makes it possible for groups or emerging enterprises to integrate their existing legacy voice and data infrastructure into its distribu…

7/24/2020
The Hunger Games Summarized in 43-Second Zoom Call

The creators of The Hunger Games movies have created a 43-second Zoom clip summarizing the first movie.

7/24/2020
Italian CPaaS Company Secures $9 Million Loan to Expand

With an eye toward expanding and adding new product offerings, Kalerya recently announced that its subsidiary, Kaleyra S.p.A., has entered into a general unsecured loan agreement w…

7/20/2020
UC Network Management Week in Review: Vonage, MItel, Domino's Pizza & More

Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…

7/18/2020
Ribbon and IPFone Partner to Provide COVID-19 Enterprise Business Communications Relief

Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, ann…

7/15/2020
Vonage Enhances Domino's Pizza Delivery Process

Domino's Pizza selected Vonage's programmable voice capabilities and unified communications platform to support over 6,000 franchises and corporate locations across the United Stat…

7/14/2020
Mitel Propelling Nonprofits During Pandemic

A number of not-for-profits and charities have selected Mitel to usher in this new way or working, and support the communication and collaboration demands of WFH.

7/13/2020
UC Network Management Week in Review: Vonage, RingCentral, LifeSize & More

Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution o…

7/11/2020
Lifesize Expands Connectivity Options to Microsoft Teams & Other Video Conferencing Providers

LifeSize, a provider of enterprise-grade, immersive video communications solutions, has announced it expanded connectivity with its 4K Lifesize Icon meeting room systems to easily …

7/10/2020
Fuze Awarded Advanced Address Book Management Patent

Fuze announced the addition of U.S. Patent No. 10469626B2 to enable improved user experience and productivity via advanced address book management functionality, automation.

7/10/2020
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