UC Network Management Featured Article
OpsRamp Launches OpsQ
OpsRamp, which will be presenting at AIOps Expo early next year, today is launching a new solution called OpsQ. This new offering allows IT operations teams to automate and optimize efforts related to alert correlation, incident management, and remediation. It also helps teams detect potential problems; extract insights from datasets, alerts, and events; and reduce downtime.
OpsQ features:
• alert correlation, escalation, and organization across distributed, dynamic, hybrid IT environments
• an inference engine that provides a contextual, statistical view IT incidents
• the ability to recognize alerts that are related by the same cause and reduce the number of alerts so IT professionals can focus on what’s important
• the ability for users to create rules to correlate events based on their attributes
• auto incident reporting and remediation
• topology-based correlation to enable visualization of resources involved in delivering an IT service
“We have seen dramatic improvements in alert volume using OpsRamp’s OpsQ,” said Javed Sikander, CTO and Vice President of NetEnrich, an OpsRamp managed service provider partner. “We’ve seen alert volumes go from over 16,000 daily to 600, allowing our service delivery teams to focus on the critical alerts that matter and maintain the business services that our customers rely on.”
Bhanu Singh, vice president of engineering for OpsRamp, adds: “Our service-centric AIOps platform represents a fundamental transformation in how IT operations teams maintain business services and deliver exceptional customer experiences. OpsQ helps enterprises and managed service providers handle previously unmanageable alert volumes, while OpsRamp’s service and topology maps visualize overall business-service health. Together, they’re a modern solution for IT monitoring and management in the hybrid, multi-cloud wold.”
Singh will present the session “Context is Critical: How Richer Data Yields Richer Results in AIOps” Feb. 1 at AIOps Expo in Fort Lauderdale, Fla.
Edited by Maurice Nagle
