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Mitel Deepens Relationship with AWS, Improves Business Collaboration Offerings
Business communications solutions provider Mitel is focused on helping businesses of all sizes more easily collaborate and communicate. In a bid to improve innovation on this front, the company has teamed up with Amazon Web Services as it developed the Amazon Chime SDK. Amazon Chime SDK allows developers to add real-time communications to a broad range of applications.
As part of the partnership, Mitel shared the needs of its customers with the AWS team to perfect the launch version of the software development kit. It is also the first company to use the Amazon Chime software development kit to expand it’s UC and collaboration portfolio.
“Together with AWS, Mitel is combining all the elements businesses need for a seamless collaboration experience,” said Mary McDowell, President and CEO, Mitel. “In working with an industry leader like AWS, we’re able to bring their resources and scale to bear in advancing our vision for helping businesses work smarter.”
Businesses looking to bring together disparate teams can make use of Mitel’s advanced collaboration capabilities including video calling, screen sharing, and more – from anywhere, on any device.
With CloudLink, it’s possible for businesses to protect their previous technology investments, while still linking communications channels via the cloud. These seamless communications capabilities boost efficiency levels and allow businesses to be future-ready while maximizing ROI on existing solutions and adding additional capabilities.
“Effective collaboration is more essential than ever given the increasingly global and dispersed nature of our working relationships,” added McDowell. “Piecemeal solutions fall short of enabling customers to work seamlessly across devices and applications.”
Mitel recently ranked “Best in Value” for its UCaaS and hosted PBX offerings by research firm Eastern Management Group. The company was recognized for its ability to help businesses make the move to the cloud at their own pace and the level of quality service it delivers to customers.
For all the latest technologies and trends that will help businesses achieve higher levels of operational efficiency, deliver enhanced customer experiences, and discover new revenue opportunities, don’t miss the TechSuperShow in Ft. Lauderdale, Florida, February 12-14. The event combines educational content, networking opportunities, and an exhibit hall full of technology vendors across all areas of technology impacting businesses today – including SD-WAN, artificial intelligence-focused Future of Work, AIOps, Blockchain, communications and collaboration, managed services, and much more.
Edited by Erik Linask