UC Network Management Featured Article

Patent Improves User Presence Detection

Innovation is prospering during the pandemic, as cloud communications providers seek differentiation intriguing new feature sets are separating the pretenders from the contenders. Competition is fierce in this crowded space, and players are not shy about jockeying for position.

Fuze announced it has been awarded U.S. Patent No. 10645088B1, a method to intelligently determine the availability status of a user by tracking activity across devices. The end result is more effective and accurate user statuses, and more efficient communications.

“Increasingly distributed teams must be able to rely on communications and collaboration tools that provide an accurate indication of their colleagues’ status. This is especially critical today as more individuals are working remotely across different time zones and cannot rely upon in-person cues,” said Rob Scudiere, president and chief operating officer at Fuze.

It’s difficult to maintain connected to a team that can be split between cities, states or even continents. Unified user presence detection system will better temper user expectations, and assist teams in improving time management and supporting improved collaboration.

 “This patent provides a method that ensures workers are receiving an accurate representation of their colleagues’ availability regardless of what device they are working from, helping streamline workflows and improve overall productivity,” Scudiere continued.

Communication and collaboration is coming at a premium these days, and as service providers seek to arm the modern workforce with tools to promote productivity it is integral to choose wisely.

Are your communications in the cloud, yet?

Edited by Maurice Nagle